Have you ever had to go to your company’s IT person and ask for help? Do you avoid technical support at all costs due to previous bad experiences? Did you feel the IT person treated like a bumbling idiot? Today we’ll explore how to “Talk To a Tech” to create a win/win situation

1. Identify your goal
2. Write down the steps to create the problem
3. Tell them the last time the computer worked normally
4. Disclose any changes you might have made no matter how little
5. Ask what your next steps are